Product Guide
Collections let you organize your connected social media accounts into groups - by brand, client, team, or any category that fits how you work. Instead of reviewing each account separately, you can group accounts together, open a focused dashboard for each group, and control exactly who on your team can access them.
Collections are especially useful for agencies, multi-brand businesses, and enterprise teams managing many accounts at once. This guide explains where Collections appear, how to create and manage them, and how access works.
Collections in the Account Switcher
Collections live in the accounts dropdown at the top left of your dashboard, so you can move between groups and individual accounts from anywhere in the platform.
Key Capabilities
A Collections section lists every collection you have access to. Each row shows a collection icon, its name, and the number of assets it contains directly.
Sub-Collection Tree Collections that contain sub-collections can be expanded into a tree, so you can drill down into the groups nested inside them.
Unified Search The search bar at the top covers both collections and assets, letting you find a group or an individual account from the same place.
Assets Section Below Collections, the Assets section lists individual accounts that are not part of any collection. Use the + button here to connect a new asset.
Navigating With Collections
Click a collection name to open a dashboard filtered to only the accounts inside that collection — including its alerts, threats, analytics, and monitoring data.
Hover over a collection to reveal quick actions: expand or collapse its sub-collections, add a sub-collection (admins only), or open the Collections management page.
Select Manage all to open the full assets and collections management page.
This makes it easy to switch focus between brands or clients without leaving your current view.
Creating a Collection
Adding a collection takes two steps and is available to admins.
Step 1 In the account switcher dropdown, select the + button next to Collections. Enter a name for your collection and confirm. The collection is created and the asset picker opens automatically.
Step 2 Select the accounts you want to include from your existing assets. One account can belong to more than one collection, so you're free to group the same asset under multiple brands or teams. Your changes save automatically.
Managing Collections
The Collections management page gives you a full overview of your groups and the assets and members inside them.
What You'll See
Each collection row displays:
Asset count — the number of accounts and collections directly inside this collection.
Member count — members with direct access, plus members who inherit access from a parent collection.
Sub-collections — nested collections appear indented under their parent and can be expanded or collapsed.
A menu for managing the collection or its assets.
Deleting a collection opens a confirmation step before any change is applied.
Collection Settings
Open a collection's settings to manage everything about it in one place. Changes save immediately as you make them — there is no separate save action.
Assets tab — view the assets and collections inside this collection, remove items, or search to add assets from other collections.
Members tab — view everyone with access to this collection. Admins always have access. Add or remove members, with a confirmation step before removing access.
Access and Permissions
Collections also control who can see which accounts. When you assign a collection to a team member, they gain access to every asset inside it.
What Each Role Can Do
Admins — see all collections and assets, and can create, edit, and delete collections and sub-collections, and manage members.
Members — see only the collections and assets assigned to them. They can add assets but cannot create or edit collections.
Viewers — see only the collections and assets assigned to them, with no ability to create or edit collections or assets.
Access Inherits Automatically
Granting access to a collection grants access to everything inside it. If you add a new account to that collection later, everyone with access to the collection automatically gains access to the new account too — so you don't have to update permissions one by one.
Managing Member Access
On the Workspace Members page, the Access column shows what each member can reach — for example, the number of collections and assets assigned to them directly. Admins are shown with Full access and a lock icon, since their access can't be changed.
Use Manage access from a member's menu to add or remove the collections and assets they can reach. Search to assign items from other collections, or remove items they currently have. Removing access opens a confirmation step.
When you assign a collection to a member, only the collection is shown — not each individual asset inside it.
