Overview
Filters help you quickly find, review, and manage comments more efficiently across your social media accounts.
Instead of scrolling through thousands of comments, you can narrow down exactly what you’re looking for—whether it’s a specific language, sentiment, alert type, or status.
How filters work
Click Filter at the top of the comments table to open the list of available filters.
Each filter lets you refine comments based on a specific attribute.
Available filters include:
Status
Alert type
Assignee
Sentiment
Tag
AI topic
Date posted
Commenter name
Commenter type
Language
Promoted ad
Selecting filter values
After choosing a filter, you can:
Select one or multiple values
Search within the list to quickly find what you need
Example:
You can filter comments by Language and select Spanish, Portuguese, or any other language you want to review.
Changing filter logic (equals / not equals)
For most filters, you can change how the filter behaves.
You can switch between:
is / is any of → include matching results
is not → exclude matching results
This allows you to:
Show only comments that match certain conditions
Hide comments you don’t want to see
Example:
Show all comments that are not in English.
Changing filter logic (equals / not equals)
For most filters, you can change how the filter behaves.
You can switch between:
is / is any of → include matching results
is not → exclude matching results
This allows you to:
Show only comments that match certain conditions
Hide comments you don’t want to see
Example:
Show all comments that are not in English.
Using multiple filters (AND logic)
You can apply multiple filters at the same time.
When you use more than one filter, the logic between filters is AND.
This means:
All filter conditions must be true for a comment to appear.
Example:
Language is Spanish
Sentiment is Negative
Only comments that match both conditions will be shown.
Multiple values inside one filter (OR logic)
When you select multiple values within the same filter, the logic is OR.
This means:
A comment only needs to match one of the selected values.
Example:
Language is Spanish or Portuguese
Comments in either language will appear.
Clearing filters
To remove filters:
Click the × next to a specific filter to remove it
Or click Clear to reset all filters at once
This instantly returns you to the full comments view.
Why use filters?
Filters help you:
Review alerts faster
Focus on high-risk or high-priority comments
Moderate comments by language or sentiment
Manage large volumes of comments with precision
They’re designed to save time and give you full control over what you see—and what you act on.