How to add admins and members to your workspace
Tap the top-right profile icon and select "Settings."
2. Tap on "Members" and then tap the "Invite" button.
3. Enter the email address of the person you want to invite to the platform.
4. Choose the user’s role:
If you select "Admin", they will get full access to all social media accounts connected to the workspace.
If you select "Member", they will only get access to specific accounts that an Admin assigns.
If you select "Community Manager", they will have access only to comment and DM management within Spikerz.
If you select "Viewer", they will have view-only access in Spikerz and will not be able to perform any actions.
As an Admin, you’ll need to select which accounts they should have access to inside Spikerz
5. After assigning the necessary permissions, tap "Invite." An email invitation will be sent to the user.
Managing User Roles and Permissions
How to change a user’s role
Tap the “Admin” dropdown next to the user’s name.
2. Select “Member” to downgrade access, or “Admin” to upgrade it.
| When switching from Member to Admin, the user will automatically be granted full access to all connected accounts.
| When switching from Admin to Member, Viewer, and community manger you’ll be prompted to select specific accounts for them.
How to manage account access for Members
Tap the “...” (three-dot menu) next to the user’s name.
Select “Edit Assets.”
3. Add or remove access to specific social media accounts.
4. Changes are applied instantly, and the user’s access is updated in real time.
Differences between roles in Spikerz
This table outlines the key differences between the Admin, Member, Community Manager, and Viewer roles within Spikerz. It highlights the level of access each role has across different features, helping teams clearly understand permissions, responsibilities, and security boundaries within the workspace.
Feature / Role | Admin | Member | Community Manager | Viewer |
Social Accounts | Access to all accounts | Access to assigned accounts | Access to assigned accounts | View assigned accounts |
Connecting New Accounts | Can connect & reconnect accounts | Can connect & reconnect accounts | No access | No access |
Billing & Payments | Full access | No access | No access | No access |
Spikerz Access Allocation | Full access | No access | No access | No access |
Workspace Settings | Full access | No access | No access | No access |
Account Protection | Full access | Limited access (no settings) | No access | View only |
Account Permissions | Full access | No access | No access | No access |
DM Protection | Full access | Full access | Full access | View only |
Backup | Full access | Full access | No access | View only |
Data Breaches | Full access | Full access | No access | View only |
Comment Moderation | Full access | Full access | Full access | View only |
Impersonation Management | Full access | Full access | No access | View only |
* Role permissions can also be customized at the enterprise level to meet specific organizational needs.