Why This Feature Matters
Spikerz’s Email and Phone Protection helps you take control over the most sensitive access points to your social media accounts - your recovery email and phone number. These are the entry points hackers often target, and also the most common places where critical platform messages (verification, recovery, security warnings) are sent.
Spikerz solves this by replacing your recovery email and phone number with dedicated, secured contact points managed inside your dashboard.
Here’s what this protects you from and what you gain:
All messages to your social accounts go through Spikerz, where we scan for phishing, scam links, and fake alerts
Verified safe messages are flagged and forwarded to you or your team, so nothing gets missed
Prevents loss of access if a team member leaves or forgets to forward messages
Keeps email and phone data organized in one centralized, secure location
Lets you assign who gets the forwarded messages-admins, employees, or personal inboxes
Shows you exactly when setup is finished, so an account is only marked as protected once the platform has confirmed the change
This is the cleanest, safest way to manage account recovery at scale-especially for teams managing multiple brands or pages.
Setup Status: Unverified and Verified
Every account on the Account Protection screen shows the status of its email and phone protection:
Email linked to account / Phone number linked to account – Spikerz protection isn’t set up yet. Click Protect email or Protect phone number to start.
Unverified – Setup was started, but the platform hasn’t confirmed the change yet. The account is not protected yet. Click Complete setup to continue where you left off.
Verified – Spikerz received the platform’s confirmation. The account is fully protected.
Only Verified accounts count as protected. The status updates live while you complete the setup, so you don’t need to refresh the page.
How to Set Up Email Protection
Step 1
Log into your Spikerz dashboard and navigate to Account Protection from the left sidebar.
Step 2
Find the account you want to protect and click the Protect email button.
Step 3
Tap on Protect my email address to begin.
Step 4
Choose where you want forwarded emails to go, then click Set up auto-forward.
You can:
Add your work or personal email
Assign current team members or admins from your Spikerz workspace
Step 5
Copy the unique email address Spikerz generates for you, then click Change in setting here to open your social account’s settings.
Spikerz shows Waiting for you to add secure email until the platform sends its verification code.
Step 6
Go to your social media platform’s settings and open the Email or Contact Info section:
Instagram: Settings > Accounts Center > Personal details > Contact info
Facebook: Settings and privacy > Settings > Accounts Center > Personal details > Contact info
TikTok: Settings and privacy > Account > Account information > Email (see How to Set Up Email Protection on TikTok below)
LinkedIn: Settings > Sign in & security > Email addresses
X (Twitter): Settings and privacy > Your account > Account information > Email
Paste the Spikerz-generated email into the email field.
⚠️ Setting up TikTok? Don’t use Change email. Follow the TikTok steps below instead.
Step 7
The platform will send a 6-digit verification code to the Spikerz email. Spikerz scans and verifies the email, then forwards the code to your selected recipients.
Spikerz shows Waiting for you to enter 6 digits code.
Step 8
Use that verification code to confirm the change inside your social media account.
Step 9
The platform sends a confirmation email to your Spikerz email. When Spikerz receives it, you’ll see Confirmation received! and the Confirm and finish setup button becomes available.
Step 10
Click Confirm and finish setup. The account now shows Verified on the Account Protection screen.
Step 11
You’re all set. Your email protection is fully implemented, secured, and monitored by Spikerz. All alerts, verifications, and warnings will now go through our system and land safely in your inbox.
How to Set Up Email Protection on TikTok
On TikTok, you need to unlink your current email first, then add the Spikerz email. Do not use Change email.
⚠️ A phone number must be connected to your TikTok account before you unlink the email. TikTok requires at least one verification method on the account at all times.
If no phone number is connected, TikTok won’t let you unlink the email and shows this message:
Couldn’t unlink email. Add another verification method first, like a phone number.
Note: Before you start, make sure you can still log in to TikTok with your phone number. Your account will have no email linked for a moment between unlinking and adding the new one.
Step 1
Follow Steps 1–5 of How to Set Up Email Protection above and copy your Spikerz email.
Step 2
In the TikTok app, go to your profile, open the menu and tap Settings and privacy.
Step 3
Tap Account, then Account information.
Step 4
Tap Email.
Step 5
Tap Unlink email and confirm. TikTok may ask you to verify with a code sent to your current email or phone number first.
⚠️ Do not tap Change email.
Step 6
Once the email is unlinked, tap Email again and add your Spikerz email.
Step 7
TikTok sends a 6-digit code to your Spikerz email. Spikerz scans it and forwards the code to your selected recipients. Enter it in TikTok.
Step 8
TikTok sends an Email updated confirmation. Spikerz shows Confirmation received!. Go back to Spikerz and click Confirm and finish setup.
Step 9
You’re all set. Your TikTok account now shows Verified on the Account Protection screen.
How to Set Up Phone Number Protection
Step 1
From your Spikerz dashboard, go to Account Protection.
Step 2
Find the account you want to protect and click the Protect phone number button.
[Keep existing image: Protect Phone Number button]
Step 3
Tap Protect my phone number to start the setup.
Step 4
Select who should receive forwarded SMS verification codes, then click Set up auto-forward.
You can:
Choose yourself
Add specific admins or team members
Note: Each selected member must configure their personal phone number in their My Account settings in Spikerz so they can receive forwarded messages.
Step 5
Copy the Spikerz-provided phone number displayed in the dashboard, then click Change in setting here to open your social account’s settings.
Spikerz shows Waiting for you to add secure phone number until the platform sends its code.
Step 6
Go to your social media platform’s settings and open the Phone Number or Contact Info section:
Instagram: Settings > Accounts Center > Personal details > Contact info
Facebook: Settings > Accounts Center > Personal details > Contact info
TikTok: Settings and privacy > Account > Account information > Phone number
LinkedIn: Settings > Sign in & security > Phone numbers
X (Twitter): Settings and privacy > Your account > Account information > Phone
Paste the Spikerz number into the platform’s phone field.
Note: On Instagram, we recommend setting this number as your two-factor authentication method. Adding it also changes the phone number associated with your account.
Step 7
The platform will send a verification code via SMS. Spikerz will receive it, scan for phishing, and forward the clean code to your selected team members.
Step 8
Enter the code on the social platform to verify the phone number.
Step 9
When the platform’s confirmation message arrives, Spikerz shows Confirmation received!. Click Confirm and finish setup.
Step 10
You’re all set. Your account is now protected with Spikerz-managed phone number routing and scam detection, and shows Verified on the Account Protection screen.
Finishing an Unfinished Setup
If you close the setup before it’s finished, the account shows Unverified. Your progress is saved for 24 hours.
Pick up where you left off – Click Complete setup on the account. Spikerz reopens the setup at the step you reached.
Reminder email – If setup is still unfinished 5 minutes after you started, Spikerz emails you a reminder: Finish securing your account. Click Complete setup in the email to go straight back.
Confirmation didn’t arrive? – Platforms sometimes don’t send the final confirmation. If you already entered the code on the platform, wait a moment and click I entered the code — skip this step to finish the setup manually.
Going back – Click Back to return to a previous step. Going back doesn’t lose any progress.
What Does a “Protected by Spikerz” Message Look Like?
Once you're set up, all incoming emails and SMS messages routed through Spikerz are:
Scanned for security threats
Flagged as safe, then forwarded
Clearly labeled with a “Protected by Spikerz” tag
📧 Email Example:
As seen below, emails forwarded from Instagram or Meta will include the secure label:
Protected with Spikerz
This helps your team know the code was scanned and verified as safe.
📱 SMS Example:
SMS codes from platforms like Twitter will look like this:
Your Twitter verification code is: 015614
Protected with Spikerz
This verification lets your team know the message was delivered cleanly and safely.
Tips & Notes for Email & Phone Protection
Replacing an existing email or phone number?
No problem. Here's what to keep in mind:
Keep one other login method linked. Most platforms require at least one verified contact method on file. Keep your phone number linked while you replace the email, and your email linked while you replace the phone number.
On TikTok, unlink first. Tap Unlink email, then add the Spikerz email. Don’t use Change email.
Some platforms (like Instagram or TikTok) may require you to enter your password again or send a code to the current email/phone before letting you change it. Make sure you have access before starting.
Wait for Verified. An account is only protected once it shows Verified. If it shows Unverified, click Complete setup.
Already using an authentication app or personal contact info?
You can still use Spikerz to protect those contact channels. Just replace the current email or phone with the one Spikerz provides in your platform’s settings.
If using a personal app or device for 2FA, make sure to also set up Spikerz 2FA for central management, especially if more than one person manages the account.
If an employee leaves the team
Simply remove them from your Spikerz Members list.
The moment they’re removed, they immediately lose access to Spikerz — including forwarded messages, 2FA codes, and backup credentials.
You don’t need to reconfigure your email or phone setup. Just make sure another team member is assigned to receive messages.
Don’t forget to set it as Primary!
Social platforms often have multiple contact fields. Make sure the Spikerz-provided email or phone is marked as the primary one, so all verifications and alerts go through our protection layer.