Why This Feature Matters
Spikerz’s Email and Phone Protection helps you take control over the most sensitive access points to your social media accounts - your recovery email and phone number. These are the entry points hackers often target, and also the most common places where critical platform messages (verification, recovery, security warnings) are sent.
Spikerz solves this by replacing your recovery email and phone number with dedicated, secured contact points managed inside your dashboard.
Here’s what this protects you from and what you gain:
All messages to your social accounts go through Spikerz, where we scan for phishing, scam links, and fake alerts
Verified safe messages are flagged and forwarded to you or your team, so nothing gets missed
Prevents loss of access if a team member leaves or forgets to forward messages
Keeps email and phone data organized in one centralized, secure location
Lets you assign who gets the forwarded messages—admins, employees, or personal inboxes
This is the cleanest, safest way to manage account recovery at scale—especially for teams managing multiple brands or pages.
How to Set Up Email Protection
Step 1
Log into your Spikerz dashboard and navigate to Account Protection from the left sidebar.
Step 2
Go to the settings section of your social media account—Instagram, TikTok, Facebook, X, or LinkedIn—and find your account information or contact info section.
Step 3
In Spikerz, click the Protect Email button.
Step 4
Tap on Protect My Email Address to begin.
Step 5
Choose where you want forwarded emails to go.
You can:
Add your work or personal email
Assign current team members or admins from your Spikerz workspace
Step 6
Copy the unique email address Spikerz generates for you.
And go to your social media platform’s settings and open the Account Info / Contact section:
Instagram: Settings > Account > Personal Info
Facebook: Settings > General Account Settings
TikTok: Settings > Manage Account
LinkedIn: Sign-in & security > Email addresses
X (Twitter): Settings > Account > Email
Paste the Spikerz-generated email into the contact/recovery email field.
Step 8
The platform will send a verification code to the Spikerz email. Spikerz scans and verifies the email, then forwards the code to your selected recipients.
Step 9
Use that verification code to confirm the change inside your social media account.
Step 10
Make sure the new Spikerz-managed email is set as your primary contact email on the platform.
Step 11
You’re all set. Your email protection is fully implemented, secured, and monitored by Spikerz. All alerts, verifications, and warnings will now go through our system and land safely in your inbox.
How to Set Up Phone Number Protection
Step 1
From your Spikerz dashboard, go to Account Protection.
Step 2
Click on the Protect Phone Number button.
Step 3
Tap Protect My Phone Number to start the setup.
Step 4
Select who should receive forwarded SMS verification codes.
You can:
Choose yourself
Add specific admins or team members
Note: Each selected member must configure their personal phone number in their My Account settings in Spikerz so they can receive forwarded messages.
Step 6
Copy the Spikerz-provided phone number displayed in the dashboard.
Step 7
Go to your social media platform’s settings and open the Phone Number or Contact Info section:
Instagram: Settings > Account > Personal Info > Phone
Facebook: Settings > Mobile > Add a Phone
TikTok: Manage Account > Phone Number
LinkedIn: Sign-in & security > Phone numbers
X (Twitter): Settings > Account > Phone
Paste the Spikerz number into the platform’s phone field.
Step 8
The platform will send a verification code via SMS. Spikerz will receive it, scan for phishing, and forward the clean code to your selected team members.
Step 9
Enter the code on the social platform to verify the phone number.
Step 10
You’re all set. Your account is now protected with Spikerz-managed phone number routing and scam detection.
What Does a “Protected by Spikerz” Message Look Like?
Once you're set up, all incoming emails and SMS messages routed through Spikerz are:
Scanned for security threats
Flagged as safe, then forwarded
Clearly labeled with a “Protected by Spikerz” tag
📧 Email Example:
As seen below, emails forwarded from Instagram or Meta will include the secure label:
Protected with Spikerz
This helps your team know the code was scanned and verified as safe.
📱 SMS Example:
SMS codes from platforms like Twitter will look like this:
Your Twitter verification code is: 015614
Protected with Spikerz
This verification lets your team know the message was delivered cleanly and safely.
Tips & Notes for Email & Phone Protection
Replacing an existing email or phone number?
No problem. Here's what to keep in mind:
Always verify your Spikerz email or phone number first before removing the old one. Most platforms require at least one verified method on file at all times.
Don’t delete old details too soon. Complete the verification with Spikerz first, then safely remove the old email/number.
Some platforms (like Instagram or TikTok) may require you to enter your password again or send a code to the current email/phone before letting you change it. Make sure you have access before starting.
Already using an authentication app or personal contact info?
You can still use Spikerz to protect those contact channels. Just replace the current email or phone with the one Spikerz provides in your platform’s settings.
If using a personal app or device for 2FA, make sure to also set up Spikerz 2FA for central management, especially if more than one person manages the account.
If an employee leaves the team
Simply remove them from your Spikerz Members list.
The moment they’re removed, they immediately lose access to Spikerz — including forwarded messages, 2FA codes, and backup credentials.
You don’t need to reconfigure your email or phone setup. Just make sure another team member is assigned to receive messages.
Don’t forget to set it as Primary!
Social platforms often have multiple contact fields. Make sure the Spikerz-provided email or phone is marked as the primary one, so all verifications and alerts go through our protection layer.